Shaping the Future Together
About the Role
Key Responsibilities
Store Leadership: Serve as the primary leader responsible for all store operations, with a strong focus on achieving and surpassing sales targets.
Sales Performance Management: Set and monitor daily, weekly, and monthly sales goals, motivating the team to consistently meet and exceed targets. Analyze sales trends to identify opportunities for growth.
Team Management: Lead, mentor, and develop store staff, fostering a results-driven, customer-focused team culture.
Customer Service Excellence: Maintain high service standards, address customer concerns promptly, and create a positive, engaging shopping experience that drives repeat business.
Sales Strategy Execution: Collaborate with the APAC Business Development Manager to implement sales strategies, promotional activities, and action plans tailored to market needs and customer preferences.
Inventory & Merchandising Management: Ensure optimal stock levels and visually appealing displays that enhance sales performance and align with brand standards.
Operational Compliance: Ensure all store activities comply with company policies, safety regulations, and local market requirements.
Performance Reporting: Provide regular reports on sales performance, customer feedback, and operational metrics, while offering actionable recommendations for improvement.
Requirements
Qualifications & Skills
Experience: 3+ years in retail management or supervisory roles, with a proven track record of achieving strong sales results.
Sales-Driven Mindset: Demonstrated ability to set, track, and exceed sales goals through effective team leadership and strategic execution.
Leadership Qualities: Strong leadership and decision-making skills, with the ability to inspire and motivate teams.
Customer-Centric Approach: Excellent customer service skills and the ability to resolve issues efficiently.
Communication Skills: Strong interpersonal and communication abilities to effectively collaborate with regional leadership.
Analytical Thinking: Skilled in analyzing sales data to inform business decisions and improve store performance.
Technical Proficiency: Proficiency in POS systems, inventory management software, and Microsoft Office Suite..