Restaurant Manager

Job Responsibilities:
 
Deliver service standards that meet the expectations of internationally acclaimed dining awards.
Personally oversee relationships with valued regular guests, VIP clientele, media representatives, and restaurant critics.
Ensure an impeccable dining room environment, maintaining exceptional standards of presentation, service flow, and guest atmosphere.
Recruit, develop, and inspire a diverse, multicultural front-of-house team.
Foster a culture of professionalism, attention to detail, pride, and genuine hospitality.
Lead daily service briefings, ensuring the team is fully informed on menus, wine offerings, guest preferences, and service priorities.
Oversee reservation management to maximize guest satisfaction and business performance.
Monitor daily operational reports, budgets, and profit-and-loss performance to achieve financial objectives.
Ensure full compliance with all Macau health, safety, hygiene, and licensing regulations.
 
Job Requirements:
 
5+ years of Restaurant Manager experience in a fine dining or upscale environment. Experience in an international recognized restaurant establishment is strongly preferred.
Demonstrated track record of delivering exceptional guest experiences and maintaining the highest standards of service excellence.
Strong ability to build relationships with VIP guests, loyal patrons, media representatives, and industry influencers.
Proven leadership experience in recruiting, training, developing, and motivating high-performing multicultural teams.
Exceptional people management, coaching, and communication skills, with the ability to inspire a culture of professionalism, precision, and hospitality.
Sound knowledge of food and beverage operations, including fine-dining service etiquette, wine service, and guest relations.
Strong commercial acumen with experience managing budgets, financial reporting, and profit-and-loss performance.
Hands-on operational leader with excellent organizational skills and attention to detail.
Experience with reservation management systems and guest relationship management practices.
Ability to thrive in a fast-paced, high-pressure environment while maintaining exceptional service standards.
Thorough understanding of health, safety, hygiene, and licensing regulations, with knowledge of Macau regulatory requirements preferred.
Excellent command of English; proficiency in Cantonese and/or Mandarin is highly desirable.
Flexible to work evenings, weekends, and public holidays as required by business demands.
 
This position is based in Macau, interested parties, please send your resume to starr@evolution-hr.com.
 
 
 
Post by: EvolutionHR Consultadoria Limitada (Lic. No.2010003)
 
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