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Guest Relations Officer

Guest Relations Officer

A reputed luxury 5-star casino and hotel resort in Macau is currently looking for Guest Relations Officer.



- Process the check-in and check-out processes in a timely and professional manner

- Answer guest inquiries, resolve guest complaints and anticipate guest needs, respond promptly and decently to the guests and build rapport with the guests

- Handle and process cash transaction



Height: Female at least 160cm / Male at least 175cm

- Have a well-groomed, outstanding appearance and good attitude

- 1 year of experience in 5-star Hotel related to Front Office/Front Desk operations

- Fluent in Mandarin and English, and knowledgeable in Cantonese

- Provide full-length photograph and portrait photo



Interested parties please send resume to


EvolutionHR Consultadoria Limitada (Lic. No. 3/2010)

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