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Executive, Shipping Support (行政專員, Shipping Support )

Executive, Shipping Support (行政專員, Shipping Support )

向澳門區主管匯報,協助提高電子運輸解決方案(ESS)工具的使用率和數據質量,讓客戶更方便使用。

主要職責:

  • 教導客戶使用ESS工具,鼓勵更多使用。
  • 監控工具使用情況,提出改進建議。
  • 確保工具中的數據正確且可靠。
  • 幫助客戶註冊並提供使用培訓。
  • 解決客戶在使用工具時遇到的問題。
  • 拜訪客戶,協助安裝和使用工具。
  • 處理報告和訂單等行政工作。

 

Teach customers how to use ESS (Electronic Shipping Solutions)  tools and encourage them to use them more.

  • Check how often the tools are used and suggest ways to improve.
  • Make sure data in the tools is correct and reliable.
  • Help customers sign up for ESS tools and provide training.
  • Solve customer problems related to ESS tools and offer support.
  • Visit customers to assist with setup and use of ESS tools.
  • Handle some admin tasks like reports and orders.

 

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