Customer Service Leader

Customer Service Leader

Looking for Customer Service Leader in Macau



  • Lead and supervise the Customer Service Team, monitor the team performance and KPI to ensure the service qualify
  • Manage team to handle walk-in customers, response to customer calls and emails; resolve complaints
  • Prepare customer service reports and initiate for continuous improvement



  • Degree Holder
  • At least 5 years’ experiences in customer service or related fields with 2-3 years in a team lead role
  • Customer service and result oriented
  • Excellent team management and leadership skills
  • A good team player with strong interpersonal and communication skills
  • Good computer skills, knowledge of CRM systems is preferred
  • Good command of Cantonese, Mandarin and English


Interested parties please send resume to

    • LinkedIn Social Icon
    • Facebook Social Icon
    • Instagram Social Icon

    Tel: 853-8296-4348

    © 2017 by EvolutionHR. 

    Except as permitted by the copyright law applicable to you, you may not reproduce or communicate any of the content on this website, including files downloadable from this website, without the permission of the copyright owner.